Frequently Asked Questions

Customers can purchase any products from Peak Promotion Trading online or directly can visit the store.

We offer 100% genuine and sourced directly from the company, we offer genuine and pure lines. In order to meet your outdoor requirements.

At the moment, we are shipping our products to India, Bhutan, Bangladesh, and Indonesia. However, the shipping charge has to be paid by the purchasing party. 

All orders placed from Sunday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon location and confirmation of payment, from our warehouse. An email confirmation will be sent for all orders once received.

Currently, we do accept Fone Payment. Further, the Cash on Delivery option is available in Kathmandu/Bhaktapur/Lalitpur.

Sometimes a customer may receive damaged items due to the transit process. If a product is defective or damaged, this must be reported as soon as receipt of goods or receipt of the order in person. If the product is deemed defective we will replace the product without taking additional charge to the customer. Please do visit our store.

Currently, we are located in Kathmandu (Uttardhoka, Lazimpat). However, we do deliver our products all over Nepal.

You can visit our store, or please call us at our emergency customer service number +977 01 4539018/ 9841259695. 

If you're interested in carrying our line of products, please reach out to us by sending emails to peak@mosgear.np or can visit our store or call on given number.