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Frequently Asked Questions

Customers can purchase any products from Peak Promotion Trading online or directly can visit the store.

Yes, we offer 100% genuine and sourced directly from the company.

At the moment, we are shipping our products to India, Bhutan, Bangladesh, and Indonesia. However, the shipping charge has to be paid by the purchasing party. 

All orders placed from Sunday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon location and confirmation of payment, from our warehouse. An email confirmation will be sent for all orders once received.

Currently, we do accept Fone Payment. Further, the Cash on Delivery option is available in Kathmandu/Bhaktapur/Lalitpur.

Sometimes a customer may receive damaged items due to the transit process. If a product is defective or damaged, this must be reported as soon as receiving of goods. If the product is deemed defective kindly do visit our store, and we will replace the product without taking additional charge.

Currently, we are located in Kathmandu (Uttardhoka, Lazimpat). However, we do deliver our products all over Nepal.

You can visit our store, or please call us at our emergency customer service number +977 01 4539018/ 9841259695. 

If you're interested in carrying our line of products, please reach out to us by sending emails to [email protected] or can visit our store or call on given number.